Contact

Questions about an order, a product, or shipping? We'd love to help. Use the form below, or reach us directly — either way you'll hear back within one business day.

Email us

hello@lumenzalighting.com — replies within one business day.

About an order?

Include your order number so we can help faster. Tracking help is on our Track Your Order page.

You're covered

Lumenza is an Australian business (Clickable Ecom). Every order is covered by the Australian Consumer Law and our 12-month warranty.