Contact

Questions about an order, a product, or shipping? We'd love to help. Use the form below, or reach us directly — either way you'll hear back within one business day.

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Email us

hello@lumenzalighting.com — replies within one business day.

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About an order?

Include your order number so we can help faster. Tracking help is on our Track Your Order page.

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You're covered

Lumenza is an Australian business (Clickable Ecom). Every order is covered by the Australian Consumer Law and our 12-month warranty.